Terms and Conditions - Video Production Service

Services TheWebix Inc.

Services Thewebix inc.
(Applicable jurisdiction: Quebec, Canada)

These terms and conditions apply exclusively to the video production services offered by Services Thewebix inc. and are in addition to the terms and conditions set forth herein. terms and conditions of the company. In the event of contradiction, the present provisions specific to the video service shall prevail.

1. Scope of services

Services Thewebix inc. provides a one-time or recurring video production service, including pre-production, shooting, relocation, supply of equipment and post-production (editing).

2. Deliverables

The deliverables consist exclusively of the final edited videos.
Raw content (rushes) will not be returned to the customer, unless a separate written agreement has been made for an additional fee.
One (1) review is included per video. Each additional review is billed at 100 $/hour.

3. Delivery times

Production and delivery times are established on a project-by-project basis.
Services Thewebix inc. is not responsible for delays caused by the customer, particularly in the case of late delivery of materials, authorizations or validations.

4. Payments

a) One-off service

50 % of the total amount is required on signature of the contract, as a non-refundable deposit.
Balance of 50 % to be paid before handing over the final videos.

b) Recurring service

Payment in full for the month is due before the beginning of each month, on the contract start date.
At the end of the initial contract period, rates may be revised under a new agreement.

5. Cancellation and postponement

Any cancellation after signature will result in the loss of the 50 % deposit.
In the event of postponement or cancellation of a shoot, prior notice of 72 hours is required. Otherwise, a fee equivalent to 3 hours per planned resource will be charged at the rate of 100 $/h.
If, during filming, it is impossible to capture certain scenes due to a failure on the part of the customer (e.g.: unavailable tools, locations or people), Services Thewebix inc. will nevertheless proceed with the capture of the number of capsules stipulated in the contract.
If the customer wishes to reshoot to capture the missing content, a new quote will be provided. Alternatively, they can pay the cancellation fee and schedule a reschedule.

6. Customer's obligations

The customer must obtain all necessary authorizations for filming (locations, actors, music, etc.), unless these elements are expressly provided by Services Thewebix inc.
Any delay or hindrance caused by the customer will incur additional charges in accordance with the terms and conditions set out in article 5.

7. Intellectual property

Copyrights on all videos produced remain the exclusive property of Services Thewebix inc.
The customer is granted a non-exclusive and non-transferable license, subject to full payment for services.

Unless otherwise specified in writing, Services Thewebix inc. reserves the right to use the productions in its portfolio, on its website and on its social networks.

8. Limitation of liability

The liability of Services Thewebix inc. is limited to the total amount paid by the customer for the project concerned.
Services Thewebix inc. offers no guarantee as to the commercial, advertising or visibility results of the videos produced.

9. Force majeure

Neither party shall be liable for any delay or failure to perform due to force majeure (e.g., inclement weather, pandemic, strike, illness, major breakdown, etc.). In such cases, schedules will be adjusted in good faith.

10. Cancellation

The customer may terminate a recurring contract by giving written notice of 30 days.
In this case, the customer remains liable to pay :

  • all services already rendered
  • reasonable compensation of up to 25 % of remaining contract amount
    No refunds will be given for payments already made.

11. Reference to general terms and conditions

These provisions are in addition to terms and conditions of services of Services Thewebix inc., available at the following address
https://thewebix.ca/termes-et-conditions-de-services-thewebix-inc/

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2026 Services Thewebix inc.

Contact us

+1 (450) 300-6119

info@thewebix.ca

1290 Bd Roland-Therrien

Longueuil, QC J4J 5H4

Canada

Data Protection

For all questions and inquiries regarding the protection of your data, please contact the privacy officer: info@thewebix.ca

+1 (450) 300-6119

info@thewebix.ca

1290 Bd Roland-Therrien

Longueuil, QC J4J 5H4

Data Protection

For all questions and inquiries regarding the protection of your data, please contact the privacy officer: info@thewebix.ca

EN