{"id":8174,"date":"2025-09-25T16:09:55","date_gmt":"2025-09-25T20:09:55","guid":{"rendered":"https:\/\/thewebix.ca\/?page_id=8174"},"modified":"2025-09-25T16:10:59","modified_gmt":"2025-09-25T20:10:59","slug":"terms-and-conditions-of-services-thewebix-inc-website","status":"publish","type":"page","link":"https:\/\/thewebix.ca\/en\/terms-and-conditions-of-services-thewebix-inc-website\/","title":{"rendered":"Terms and Conditions - Website creation and redesign service"},"content":{"rendered":"<p><strong>Services Thewebix inc.<\/strong><strong><br><\/strong> (Applicable jurisdiction: Quebec, Canada)<\/p>\n\n\n\n<p>These terms and conditions apply exclusively to the website creation and redesign services offered by Services Thewebix inc. They complement the<a href=\"https:\/\/thewebix.ca\/en\/terms-and-conditions-of-services-thewebix-inc\/\"> terms and conditions<\/a> of the company. In the event of contradiction, the present provisions specific to the website creation\/redesign service shall prevail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Payment structure<\/strong><\/h2>\n\n\n\n<p>Payment is made in two instalments:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>50 % at contract signature<\/strong>, as a non-refundable deposit;<br><\/li>\n\n\n\n<li><strong>50 % before the website goes online<\/strong>.<br><\/li>\n<\/ul>\n\n\n\n<p>In the event of delays caused by the customer, a handling fee of <strong>15 minutes per relaunch<\/strong>, up to a maximum of <strong>2 hours per month of delay<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Deliverables included<\/strong><\/h2>\n\n\n\n<p>The texts and visuals delivered depend on what is specified in the service offer.<br>A revision round is included, calculated at the rate of <strong>1 h for every 1,000 $ of the project<\/strong> (e.g.: a 10,000 $ site includes 10 h of overhaul).<br>Additional overhauls are invoiced at <strong>100 $\/h<\/strong>.<br>Hosting and domain name included, invoiced annually.<br>No other service not included in the offer is included by default.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Deadlines and responsibilities<\/strong><\/h2>\n\n\n\n<p>Production times are flexible, depending on the project and the time of year.<br>Services Thewebix inc. is not responsible for any delays caused by the customer, including lack of cooperation, late approvals or incomplete content delivery.<br>If the customer does not cooperate and the project remains inactive for more than <strong>180 days<\/strong>, Services Thewebix inc. may close the project at its discretion and invoice the work performed on a pro rata basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Warranties and maintenance<\/strong><\/h2>\n\n\n\n<p>No warranty is given as to the performance, security or positioning of the site, except in the case of direct fault on the part of Services Thewebix inc.<br>No coverage is provided for cyber-attacks, nor for adjustments made directly by the customer or when the customer requires full administrator access, nor for sites hosted elsewhere than on the hosting provided by Services Thewebix inc.<br>Annual hosting includes <strong>3 h of maintenance and minor adjustments<\/strong>, These hours are non-transferable from one year to the next. These hours are non-transferable from one year to the next and require a minimum of 30 minutes per request. Any excess will be billed to <strong>100 $\/h<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Cancellation and termination<\/strong><\/h2>\n\n\n\n<p>The 50 % deposit paid on signing is non-refundable.<br>All work remains the property of Services Thewebix inc. until full payment has been received.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Intellectual property<\/strong><\/h2>\n\n\n\n<p>Once full payment has been made, the website (design, texts, custom code) becomes the property of the customer, except for forms, plugins or licenses paid for by the agency, which remain its property.<br>Services Thewebix inc. reserves the right to place, or not, a discreet mention at the bottom of the site indicating its realization.<br>Services Thewebix inc. also reserves the right to use the site as an example in its portfolio and communications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Limitation of liability<\/strong><\/h2>\n\n\n\n<p>No guarantee is given on the commercial results of the site (traffic, sales, referencing).<br>The liability of Services Thewebix inc. is limited to the amount paid by the customer for the project.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Force majeure<\/strong><\/h2>\n\n\n\n<p>Neither party shall be held liable for any delay or failure to perform due to force majeure (major breakdown, strike, pandemic, etc.).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Hosting and renewal<\/strong><\/h2>\n\n\n\n<p>Hosting, domain name, plugins and e-mail addresses are invoiced annually and automatically renewed.<br>The customer may cancel the renewal by giving written notice of at least <strong>7 days<\/strong> before the renewal date.<br>Accommodation fees may be adjusted from year to year.<br>If payment for hosting, domain, plugins or e-mail service is overdue by more than <strong>30 days<\/strong>, the site will be removed and all services cancelled.<br>A file <strong>Website ZIP<\/strong> will be retained and returned to the customer once the fee has been paid, but the hosting service will not be renewed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Reference to general terms and conditions<\/strong><\/h2>\n\n\n\n<p>These provisions are in addition to <strong>terms and conditions of services of Services Thewebix inc.<\/strong>, available at the following address<br><a href=\"https:\/\/thewebix.ca\/en\/terms-and-conditions-of-services-thewebix-inc\/\">https:\/\/thewebix.ca\/termes-et-conditions-de-services-thewebix-inc\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Services Thewebix inc. (Applicable jurisdiction: Quebec, Canada) These terms and conditions apply exclusively to the website creation and redesign services offered by Services Thewebix inc. They supplement the company's general terms and conditions. In the event of contradiction, the present provisions specific to the website creation\/redesign service shall prevail. 1. Payment structure Payment is made in two instalments: In the event of delay caused by the customer, a management fee may be charged, at the rate of 15 minutes per reminder, up to a maximum of 2 hours per month of delay. 2. Deliverables included Texts and visuals delivered depend on what is specified in the service offer.A round of revisions is included, calculated at the rate of 1 h per 1,000 $ of the project (e.g.: a 10,000 $ site includes 10 h of revisions).Additional revisions are invoiced at 100 $\/h.Hosting and domain name are included, invoiced annually.No other services not provided for in the offer are included by default. 3. Deadlines and responsibilities Production deadlines are flexible, depending on the project and the time of year.Services Thewebix inc. is not responsible for delays caused by the customer, particularly in the event of lack of cooperation, late approvals or incomplete content.If the customer does not cooperate and the project remains inactive for more than 180 days, Services Thewebix inc. may close the project at its discretion and invoice the work done on a pro rata basis. 4 Warranties and maintenance No warranty is offered on the performance, security or positioning of the site, except in the case of direct fault on the part of Services Thewebix inc. No coverage is offered for cyber-attacks, nor for adjustments made directly by the customer or when he requires full administrator access, nor for sites hosted elsewhere than on the hosting provided by Services Thewebix inc. Annual hosting includes 3 hours of maintenance and minor adjustments, usable at the customer's request. These hours are non-transferable from one year to the next and require a minimum of 30 minutes per request. Any excess is billed at 100 $\/hr. 5. Cancellation and termination The deposit of 50 % paid on signing is non-refundable, and any work carried out remains the property of Services Thewebix inc. until full payment has been made. 6. Intellectual property Once full payment has been made, the website (design, texts, custom code) becomes the property of the customer, except for forms, plugins or licenses paid for by the agency, which remain its property.Services Thewebix inc. reserves the right to place, or not, a discreet mention at the bottom of the site indicating its creation.Services Thewebix inc. also reserves the right to use the site as an example in its portfolio and communications. 7. Services Thewebix inc. is not responsible for any commercial results (traffic, sales, referencing) and its liability is limited to the amount paid by the customer for the project. 8. Force majeure Neither party shall be held liable for any delay or failure to perform due to force majeure (major breakdown, strike, pandemic, etc.). 9. Hosting and renewal Hosting, domain name, plugins and e-mail addresses are invoiced annually and automatically renewed.The customer may cancel renewal by giving written notice at least 7 days before the renewal date.Hosting fees may be adjusted from one year to the next.If payment for hosting, domain, plugins or e-mail service is more than 30 days overdue, the site will be removed and all services will be cancelled.A ZIP file of the website will be retained and given to the customer once the fees have been paid, but the hosting service will not be renewed. 10. Reference to general terms and conditions These provisions are in addition to the general terms and conditions of service of Services Thewebix inc. available at the following address: https:\/\/thewebix.ca\/termes-et-conditions-de-services-thewebix-inc\/<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8174","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Termes et Conditions \u2013 Service de cr\u00e9ation et refonte de sites web - Thewebix | Conception web | SEO | Marketing | Rive sud de Montr\u00e9al<\/title>\n<meta name=\"description\" content=\"TheWebix offre des services de conception de sites web professionnels, marketing digital, SEO et h\u00e9bergement. 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